Skip to main content

The Franklin County Auditor’s Office was affected by the nationwide Crowd Strike outage on July 19, 2024. This may impact some website services over the weekend. Please be advised that we are working to ensure services are restored as soon as possible.

Looking for property tax assistance? We have a list of resources that might be able to provide help. Click here to view Property Tax Help Programs.



The Property Tax Assistance Program (PTAP) provides one-time payment towards property tax bills for seniors and homeowners with a documented permanent disability. The PTAP Board is made up of volunteers from social service agencies in Franklin County and representatives from the Franklin County Auditor’s Office, the Franklin County Office on Aging, the Franklin County Treasurer’s Office, and the Franklin County Veterans Service Commission.


To be eligible, you must meet the following criteria:

  • Be 60 or older or permanently disabled.

  • Own only one property (your primary place of residence)

  • Pay your property tax bill directly to the Franklin County Treasurer’s Office

  • Be current on your property taxes by the application deadline.

    • Applicants on a Budget Payment Plan or Delinquent Payment Plan through the Treasurer’s Office are eligible so long as they are current on their payment plan.

  • Have a gross household income that does not exceed 200% of the Federal Poverty Level

  • Have no more than $10,000 in cash or readily available assets that can be accessed without paying a penalty.

Meeting the basic eligibility criteria does not guarantee that your tax bill will be paid by PTAP. Please see below for additional details.

How do I apply?

Applications may be submitted online, by email to [email protected], or by mail to the Franklin County Auditor’s Office (373 S. High Street, 21st Fl., Columbus, OH 43215). The deadline to apply for assistance with second-half tax bills, due June 20, 2024, has passed. Applications submitted after April 19, 2024 will be considered for assistance with first-half 2024 tax bills, due January 20, 2025.
               Apply Online  Download PDF

What is the process after I apply?

Once your application is submitted, the Franklin County Auditor’s Office will confirm receipt of your application and communicate whether you qualify for the program by email or mail. If you meet the basic qualifications, a member of the PTAP Board will contact you to conduct the required phone interview. Interviews typically occur after the application deadline has passed. The Auditor’s Office will provide you with a list of interview questions in advance.
The PTAP Board makes award decision based on majority vote. The Board considers available funding, the nature of the applicant’s need, and the applicant’s ability to pay taxes in the future. Awardees may be awarded payment of their full or partial property tax bill.
All decisions made by the PTAP Board are final. There is no appeals process. If you have applied and are not approved for an award, we encourage you to apply in the future if your need continues.


Please contact the Auditor’s Office at 614-525-4663 or email the PTAP Board at [email protected].